A NullPointerException Error Occurs When Attempting to Reconfigure a Model on an Existing Quote (Doc ID 1682077.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to reconfigure a model on an existing quote, the following error occurs when saving the changes and returning to the quote:

11 Jun 2014 16:28:35,489 [ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:1789) - An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: 2014-06-11 16:28:35.

 

Cause

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