Live Help System Outage On June 13, 2014

(Doc ID 1683597.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Oracle Live Help On Demand
Information in this document applies to any platform.


Oracle Live Help On Demand Chat and Email customers experienced a service interruption. Active chat sessions were impacted and agents were disconnected from the Agent Console. Inbound and outbound Emails were not impacted.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms