Error When Delete Or Refresh Payment Batch

(Doc ID 1684138.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Delete Payment Batch and get the following error :

ORA-20969: Request 91234 exited with ERROR: : The changes to the payment batch cannot be saved because one or more paysheets are being processed. Try again after the processing finishes.

 

Refresh Payment Batch and get the following error :

ORA-20969: Request 91234 exited with ERROR: : Error occured when processing payrun = 300000001612003. Check the error log.

 

Cause

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