Why are there two identical records for each user in the CED OPT_OUT file for the unsubscribe process? (Doc ID 1774441.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

The goal of this document is to explain the reason for two identical records for each user (recipient) in the CED OPT_OUT file

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms