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Two Identical Records For Each User (Recipient) In The CED OPT_OUT File For The Unsubscribe Process (Doc ID 1774441.1)

Last updated on MARCH 26, 2023

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.
Information in this document applies to any platform.


Symptoms

 two identical records for each user (recipient) in the CED OPT_OUT file

Cause

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In this Document
Symptoms
Cause
Solution

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