My Oracle Support Banner

Connect: Connecting to the Responsys File Server (Doc ID 1774655.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.

Goal

General information on how to connect to the Responsys file server (setting up a SFTP connection with Responsys, or connecting to an account's data gateway).

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Setting up the SSH2 key authentication
 Determining the correct file server to use for your connection
 NOTE:  If your account is Global Routing enabled, you will access the files server using the unique identifier supplied in Connect. 
 Contact Responsys Support to determine the data gateway username your Responsys account utilizes.
 Accessing the gateway
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.