Folder/directory or file deleted from Responsys FTP server

(Doc ID 1774842.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 5X and later
Information in this document applies to any platform.

Goal

What to do if a directory or file has been unexpectedly deleted from the Responsys FTP server.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms