Webinar: Consulting Best Practices for Application Configuration

(Doc ID 1800840.1)

Last updated on OCTOBER 10, 2016

Applies to:

Application Customization
Information in this document applies to any platform.


Language: English-American                      Course Length: 30 minutes

This course conveys the practices that will have the greatest impact on CRM On Demand implementation effectiveness. The insights provided come from the experiential learning of CRM On Demand consultants, from hundreds of customer implementations, across a wide variety of industries.

Learn the tips, tricks, and hidden risks related to application configuration. These tips can help you avoid common errors and have a more seamless implementation.

This course covers these topics:

• Keep your initial implementation simple and iterate
• Manage layout size with role-specific and dynamic layouts
• Use lists for viewing and editing
• Optimize your configuration for performance, not just usability
• Use Workflow and Book of Business to drive usability
• Use administration features and tools for configuration efficiency

In order to view this course, your computer should meet these minimum requirements:

• Supported browsers: Internet Explorer 6 or higher
• Media Player: Windows Media Player 9+
• Operating System: Windows 2000 Professional Edition; Windows XP
• Graphics: Color monitor and display with capability for minimum resolution of 800 x 600 pixels; 1024 X 768 recommended
• Modem: Minimum 56 Kbps connected to the Internet or an intranet
• Sound Card: Sound card with Microsoft-compatible audio driver and speakers
• RAM: 512 Mb recommended
• CPU: At least 1 GHz
• Computer: Intel Pentium III Class or equivalent


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