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Webinar: Using Oracle Outlook Email Integration On Demand (Doc ID 1800871.1)

Last updated on JANUARY 22, 2020

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.


Language: English-American                           Course Length: 10 minutes

Note: To download the Key Take-Away document mentioned in the course, scroll to the Attachments section and click the link.

Designed for all users, this course walks you through downloading and using Outlook Email Integration client. Follow the easy steps for managing your emails, tracking your activities, and creating records in CRM On Demand while working in Microsoft Outlook.

This course covers these topics:

• Download the OEI Software
• Look Up CRM On Demand Data (email addresses) from Outlook
• Create and Add a New Contact to CRM On Demand from Outlook
• Link Email Messages to CRM On Demand Records


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