Last updated on OCTOBER 10, 2016
Language: English-American Course Length: 8 minutes
This 8-minute webinar outlines each of the 5 usage tracking reports that come standard with CRM On Demand.
These reports are visible to anyone with the Usage Tracking privilege assigned to their role.
Using these reports, you can monitor which users are logging in and which ones are not,
check which parts of the application are being used most frequently,
and review the setup and configuration details of your application.
Analyzing this data can help you make the right choices to achieve the highest possible levels of user adoption.
This course covers these topics:
- Accessing Standard Usage Reports
- Application Object Usage Analysis
- User Adoption Analysis
- Setup and Configuration Overview Report
- User Logins By Role Report
- User Logins By Top 25 Users Report
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