Partner Relationship Management (PRM) Overview for Administrators (Doc ID 1801426.1)

Last updated on OCTOBER 10, 2016

Applies to:

Company Administration
Information in this document applies to any platform.

Goal

Language: English-American                                                                    Course Length: 20 minutes

A high-level, “macro” overview of the features of the PRM application, as they relate to you the administrator and how you will set up PRM for your company and its partners.

You'll learn the PRM-related terms, and how to view the PRM application from a business perspective. You'll also learn the basic areas and features of the PRM application--what they can do, how they work between end users, what they mean to you as an administrator, and what you need to know to turn on these features.

You'll also learn how to begin configuring CRM On Demand for PRM to include these features, and how to find the resources you need to get started.

Solution

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