Approval Status Changed to "Approved" After the Approval was Rejected (Doc ID 1900199.1)

Last updated on JULY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

After clicking "Reject", quote moves to the "Approved" stage instead of "Pending Approval". The approval rule condition is satisfied in the debugger, however, the quote still gets auto-approved, despite the rule.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms