Error When Viewing a SCORM Course: "Http Status Code of 0 was Returned"

(Doc ID 1900448.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to view a SCORM course, users who are behind the same network firewall receive errors that include the phrase "Http Status Code of 0 was returned": 

Example 1:

LMS Message (Mon May 12 09:32:53 CDT 2014)

Failed to save your progress. Http Status Code of 0 was returned.

Press OK to save your progress again or press Cancel to close this course.

Example 2:

LMS Message (Mon May 12 09:32:53 CDT 2014)
The course cannot continue because your progress failed to save again.
To ensure proper tracking of your progress with this course, your progress must be successfully saved.

Failed to save your progress. Http Status Code of 0 was returned.

Press OK to close this course now.

Cause

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