User's Mail follow-up tab being populated with email from Another user (Doc ID 1901238.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

We have a User that has their Mail follow-up being populated with follow-up email from Another user that isn't in the same Team/Role as themselves. I cant find any reason why this is happening.

Solution

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