Can You Initiate a Direct Message Conversation Through SRM? (Doc ID 1903049.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Is it possible to send direct messages through SRM Publish or Engage to any user who has not yet initiated a Direct Message conversation with the brand?

Solution

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