Not Able To Create New User (Doc ID 1904020.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Other Issues

Getting error while creating new User.

ERROR
-----------------------
The employment level entered is not eligible for the element Statutory Deductions on 2014-05-19. (PAY-1635125).
You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms