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Receiving HZ-120113 Error When Creating A Contact (Doc ID 1905902.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Other Issues

Receiving HZ-120113 error when creating a contact and populating the Fax field (renamed to 'Home')



ERROR
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The value for column Type must be a value defined in the lookup type PHONE_LINE_TYPE. (HZ-120113)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
-From the Create Contact form, enter required fields.
-Enter Home field and click Save.
-Error

Cause

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