Assigning new role to an existing user
(Doc ID 1907714.1)
Last updated on APRIL 26, 2023
Applies to:
Oracle Fusion Trading Community Model Cloud Service - Version 11.1.8.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.8.0.0 version, Other Issues
A role assignment with an overlapping date range already exists for this resource and this role
We have a user with resource role = sales administrator. We want to change resource role to sales manager and antoprovision roles, but when clicking the autoprovision roles button we get the error message below:
This is a very important user as all salesperson report to him. We cannot implement sales hierarchy without solving this error.
ERROR
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A role assignment with an overlapping date range already exists for this resource and this role. (HZ-120004).
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Manage Users
2. Click Autoprovision Roles
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot modify the job roles of a user
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |