Assigning new role to an existing user (Doc ID 1907714.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Fusion Trading Community Model Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Other Issues

A role assignment with an overlapping date range already exists for this resource and this role

We have a user with resource role = sales administrator. We want to change resource role to sales manager and antoprovision roles, but when clicking the autoprovision roles button we get the error message below:

This is a very important user as all salesperson report to him. We cannot implement sales hierarchy without solving this error.

ERROR
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A role assignment with an overlapping date range already exists for this resource and this role. (HZ-120004).


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Manage Users
2. Click Autoprovision Roles

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the job roles of a user

Cause

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