Average Time In Queue Showing As 00:00:00

(Doc ID 1907773.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


Why is the Average Time In Queue value showing as 00:00:00 when the mail messages have been in the queue for hours?


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