Fusion Cloud - Not All Addresses Appear In Personal Information Card (Doc ID 1908267.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Some of the employees addresses are not showing in Personal Information Card. Due to this issue, the employee does not see all the addresses that were entered and also cannot confirm the correct primary mailing address has been selected. This could potentially impact any documentation the employer mails to their employees.

The issue can be reproduced at will with the following steps:

  1. Log in as an employee (from Poland)
  2. Select the My Portrait tab on the Home page
  3. In the Actions region, click on All Actions
  4. Select the Change Marital Status action
  5. In the Address region, click the Add button
  6. Enter 3 additional addresses of different address types (4 addresses in total - polish)
  7. Click the Submit button
  8. Click Yes on the Warning pop-up
  9. Click OK on the Confirmation pop-up
  10. Select the Personal Information card on the My Portrait tab-Only 2 of the 4 entered addresses displays
  11. Click on the pencil (edit) icon for Address>Primary Mailing
  12. Click on the drop-down arrow for Choose an Existing Address-All address types are available
  13. Select Mailing Address as the Primary Mailing address.
  14. Click the Submit button
  15. Click OK on the Warning pop-up. Primary Mailing is now blank-even after approval is processed
  16. Navigator>Person Gallery
  17. Search for yourself and select the record
  18. Select the Personal Information card. Primary Mailing is still blank.
  19. In the Actions region, click on All Actions.
  20. Select the Change Marital Status action again-Note the primary mailing is displayed with the new value

Changes

N/A

Cause

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