Visitor Presented With A Blank Chat Interface (Doc ID 1909161.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

When a site visitor clicks on the Chat invite, a blank Chat Interface is presented. This blank page can linger as long as 30 seconds before an agent comes on board chat.

Cause

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