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Sales Cloud for Outlook Sync error : created snapshot is not integral: 1 unresolved object(s) : SD0021 (Doc ID 1909276.1)

Last updated on JULY 13, 2018

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

 Sales Cloud for Outlook synchronization fails showing the below error in system tray  :

  Internal Error
Message : Oracle Sales Cloud for Outlook encoutered an error. Please contact your system administrator.

Cause

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In this Document
Symptoms
Cause
Solution
  Scenario 1 : Recurring appointments with edited instance
 
 Scenario 2 : Incorrect Sales Method Setup
 Scenario 3 : Incorrect Resource Setup
References


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