My Oracle Support Banner

Sales Cloud for Outlook Sync error : created snapshot is not integral: 1 unresolved object(s) : SD0021 (Doc ID 1909276.1)

Last updated on DECEMBER 05, 2022

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


 Sales Cloud for Outlook synchronization fails showing the below error in system tray  :

  Internal Error
Message : Oracle Sales Cloud for Outlook encoutered an error. Please contact your system administrator.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Scenario 1 : Recurring appointments with edited instance
 Scenario 2 : Incorrect Sales Method Setup
 Scenario 3 : Incorrect Resource Setup

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.