Users Are Unable To Launch The Agent Console Using The Desktop Shortcut (Doc ID 1909476.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

Agents in India center were unable to launch the Agent Console from their desktop shortcut.

Cause

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