Fusion Cash Management Cannot Delete Previous Bank Statements (Doc ID 1909615.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Bank Statement is electronically loaded and imported, however, not al lines are unreconciled.

Navigate to Manage Banking-Manage Bank Statements/Maintain Bank Statements
Try to delete the Bank Statement of the Disbursement Account

Get Error Message:

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 68,
Server Domain: FinancialDomain, Server Instance: PayablesServer_HA,
Application Name: PayablesApp.

Tried to delete bank statement again and now the delete option is not available at all.

Cause

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