Date fields are getting defaulted to current date in Outlook for Oracle Sales cloud (Doc ID 1910147.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Env
------------
client build 3.5.9.0 (32 bit)
r8

Issue
--------------
User has 2 custom date fields (DEA Expiry Date, Contract Expiry Date) on Account and those fields are getting defaulted to Today's date in Outlook,  but there are no default value set for date field in Application composer.

 

Steps to Replicate:

1. Add one or more date fields in Account object (or any other object)

2. Expose those fields in Outlook page of that object

3. Synchronize outlook with OSC

4. Drill down to details page of any record in the object and observe the date fields

 

Cause

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