ER - Use Email Address In SUI Search For Contacts (Doc ID 1910563.1)

Last updated on JANUARY 11, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

Is it possible to search on the Email address of the Contact in the Simplified UI? The Simplified UI search for Contacts is limited to search by name. In a large database, this returns large ambiguous results.
 

Solution

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