Last updated on JULY 18, 2016
Applies to:Oracle Fusion Customer Center Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
How to assign Task to a Group ? When we go to BPM Task, we do see option of 'Me and My Grp Task'. Can we relate or use it in Sales Cloud ?
1. Create a task in CRM in Customer Center
2. Try to assign it to a group, which is not possible
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms