How To Assign Task To A Group (Doc ID 1910719.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

How to assign Task to a Group ? When we go to BPM Task, we do see option of 'Me and My Grp Task'. Can we relate or use it in Sales Cloud ?

Business Case:

1. Create a task in CRM in Customer Center

2. Try to assign it to a group, which is not possible

Solution

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