Text Post Data Blank for All Posts in Listen and Analyze - No Data Message (Doc ID 1913862.1)

Last updated on FEBRUARY 24, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

All Posts text data and thumbnail appear blank and the message "no text can be found for this post" when visiting Listen & Analyze > Resources > Posts > All Posts 

Changes

 Early 2016 changes to the data gathering system.

Cause

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