Edit Sales Account In Simplified UI Creates New Address (Doc ID 1914237.1)

Last updated on AUGUST 28, 2015

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

An additional address created after editing a Sales Account in Simplified UI

- Address information is blank if no address is entered
- As a result a duplicate address is generatedODM Issue Clarification

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms