Fusion PIM: Cannot Create A New Multi Row Record From Item Import When The Same Record Was On Another CO

(Doc ID 1914664.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Fusion Product Hub - Version 11.1.8.0.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Consolidate Product/Service Master Data-Manage Import Batches

When attempting to create a new multi row record from item import when the same record was previously on another change order
the following error occurs.

ERROR
-----------------------
Error message: Update action failed. Attribute group Manufacturer (MR) does not exist for item 1000107 at Item data level.

The system tries to update an existing record, but it should create a new record. This happens when the same row was placed on a change order that was never implemented (open, rejected). It also happens when the change order was approved and the row has been deleted after the implementation of the change order. It happens when you use the same values for the key attribute(s) of the multi row record.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Steps to reproduce (scenario A):
1. Create a new item
2. Submit and approve the NIR
3. Import a new row for a multi row record (use rules for change control). The system creates a change order. Do not process the approval notification (or reject the change order).
4. Import exactly the row again.

Steps to reproduce (scenario B):
1. Create a new item
2. Submit and approve the NIR
3. Import a new row for a multi row record (use rules for change control). The system creates a change order. Approve the change order.
4. Retrieve the item and delete the multi row record that was just created.
5. Import exactly the row again.



Cause

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