Adding Tracking Code to Click to Call Cloud Service GUI (Doc ID 1914773.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

We are looking to integrate a web measurement link into our Live Help Call pop-up windows.

1. Is it possible for us to add free-form Javascript code into the GUI for the pop-up windows? It would be a "<SCRIPT>" tag that is sourcing Javascript from another file.
2. Is it possible to pass parameters into the pop-up window that can be accessible by the Javascript that we add? For example, we want to pass information about our customers into the pop-up window and pass that info along to our web measurement tool.
 

Solution

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