Agents Unable To Log Into Console After An Outage

(Doc ID 1915630.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Agents are unable to log into the Console after an outage the previous night.
 

Solution

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