Image in Attached Proposal of an Email Action Does Not Print (Doc ID 1916110.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Autumn and later
Information in this document applies to any platform.

Symptoms

Images in the proposal output are sometimes not properly generated when the document is included as an email attachment. Additional errors can be found in the printserver_stdout.log:

Unknown or unsupported graphic file format: "http://sitename.bigmachines.com/servlet/ImageServer?spawningSess=&file_path=path%2image.jpg"

Cause

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