Territory Assignment Does Not Identify Zip Code +4 (Doc ID 1917074.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Fusion Territory Management Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Territory assignment does not work if the zip code in the customer record has the +4 after the 5-digit zip code.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms