Not Refreshing Data Selection (Doc ID 1917847.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle DataRaker Cloud Service - Version 2.5.0.0.0 to 2.5.0.0.0 [Release NA]
Information in this document applies to any platform.

Goal

Oracle Utilities Analytics Base Platform Cloud Service : N/A version, V2 User Interface

Not Refreshing Data Selection

When I’m attempting to give a specific date selection using the Meter Data Explorer function in DataRaker; DataRaker doesn’t “refresh” the date selection and I’m unable to search the date periods I want. The only thing that happens is the ride side of the page under the “Meter Details” area flashes blue but doesn’t and none of the graphs or data information updates to my range. For example, if I click on 1M, 2M, 12M or specific a date range the range I am selecting doesn’t change.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms