Live Help chat?: How can agents push a clickable URL that does not instantly open the webpage? (Doc ID 1918250.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

We would like to be able to push a "URL" which is clickable for the customer, but does not but does not immediately open in the customer's browser. I would only open if the customer would click on the link should it open.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms