Unable To Update Email In OIM Via HCM Data Loader (Doc ID 1918764.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - Fusion Security

When attempting to update a person's work email address (email_type W1) via HDL, the following error occurs.

ERROR
-----------------------
"You cannot edit or delete an e-mail of type W1 because it is managed in Oracle Identity Manager. Changes made in Identity Manager will update HCM."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion HCM
2. Navigate to HCM Data Loader
3. Update a person's work email address (email_type W1)
Update email using HDL
METADATA|PersonEmail|DateFrom|PersonNumber|EmailType|EmailAddress|PrimaryFlag|SourceSystemOwner|SourceSystemId
MERGE|PersonEmail|2014/06/02|55555|W1|name@domain.com|Y|XXX_SOURCE|MAIL55555



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users work email cannot be updated

Cause

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