When a Customer Is Created Form the Supplier Header, the Address Is Duplicated in the Supplier (Doc ID 1919609.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Supplier Model - Version 11.1.8.0.0 and later
Oracle Fusion Supplier Model Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Supplier Information-Manage Supplier Profiles

ACTUAL BEHAVIOR
---------------
After creating a supplier with an address in Procurement and then defining a customer with the same name in Receivables, the customer address defined in Receivables is displayed in Procurement when querying for the supplier name.

EXPECTED BEHAVIOR
-----------------------
The customer address defined in Receivables should not be displayed in Procurement when querying for the supplier name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Procurement > Suppliers
and choose option Create a Supplier
2. Create an address
3. Add a site
4. Setup a Site Assignments
5. Press Save.
6. Navigate to Receivables > Billing > Manage Customers
7. Then add a new account and site with a bill to purpose, with the same address. Save it
8. Search the supplier and see in Address region:
A new address (created from Receivables ) is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see duplicate addresses when searching for suppliers that are defined also as a customer.

Cause

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