Email Not Being Sent When "request More Information " Is Selected By Approver
Last updated on MARCH 03, 2018
Applies to:Oracle Fusion Expenses Cloud Service - Version N/A and later
Oracle Fusion Expenses - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When the approver "rejects" or "Approves" an expense report the email notifications to the originator are working as expected. However, if the approver selects "request more information" there is no email notification , so the originator must use the notifications process to constantly check for this situation.
What can we check to make the email notification work for the "request more information" option
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms