SOA Server Keeps Going Down Every Other Hour (Doc ID 1919807.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

SOA server keeps going down every other hour and remains down for hours. This is impacting overall testing.

Error

====
" The application cannot open the HCM approval rules UI because the SOA server is down. Contact the help desk for more information."

Steps to reproduce issue.
=============
1. Setting up Approval rules in BPM and run  1-2 transactions. Single User only.
2. Most time the Server goes down when Committing the changes in BPM Approval rules.
3. Testing is being done manually and with 1-2 test employees only.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms