Live Help System Outage On August, 19, 2014
Last updated on AUGUST 22, 2014
Applies to:Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.
Date and time of Service Impact:
August 19, 2014 3:30 pm – 3:50 pm ET
During the time specified above, Oracle Live Help On Demand Chat and Email customers
experienced a service interruption. Active chat sessions were impacted and agents were
disconnected from the Agent Console.
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