File Import - FND-2403 Error (Doc ID 1921014.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM - Version 11.1.8.0.0 and later
Oracle Fusion Common CRM Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Oracle Fusion Trading Community Model Cloud Service/File Import/Export

ACTUAL BEHAVIOUR
---------------------------
File-Based Import task fails with error


ERROR
-----------------------

MessageType MessageText
INFO The process is started processing data to load data into import interface tables.
ERROR The process fails to load data into import interface tables. Cause: oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-FND:::FND_ATT_DATA_NO_CONNECTION: FND-2403The attachment information cannot be retrieved.The file repository is unavailable at this time.Contact your help desk.The attachment information could not be retrieved because the file repository is unavailable.
oracle.apps.fnd.applcore.attachments.model.entity.FndDocumentsEOImpl.newApplcoreException(FndDocumentsEOImpl.java:6191)
oracle.apps.fnd.applcore.attachments.model.entity.FndDocumentsEOImpl.newNoRepositoryException(FndDocumentsEOImpl.java:6271)
oracle.apps.fnd.applcore.attachments.model.entity.FndDocumentsEOImpl.newNoRepositoryException(FndDocumentsEOImpl.java:5993)
oracle.apps.fnd.applcore.attachments.model.entity.FndDocumentsEOImpl.invokeKeepAndThrow(FndDocuments

STEPS
-----------------------
(a) Go to Navigator > File Import
(b) On 'Manage Import Activities' page, create Import Activity
(c) Select data file
(d) Activate Import task

Cause

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