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Record Print Status Causes FND-FND_AS_UNEXPECTED_ERROR (Doc ID 1921507.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payments - Version and later
Oracle Fusion Payments Cloud Service - Version and later
Information in this document applies to any platform.


On : NA version, Manage Payments-Process Payment Files

Record Print status on a Cheque payment process throws unexpected error

Cause: The message, FND-FND_AS_UNEXPECTED_ERROR, can not be accessed.
Action: Report this problem to an administrator

The issue can be reproduced at will with the following steps:
1. Created a cheque payment file. The file is in print mode
2. File was transferred to third party for printing
3. 7 cheques were skipped in the printing process
4. Used Manage Payment Request Screen to query the payment file.
5. Click on Action and then on record print status
6. Mark the first seven cheques as skipped
7. Click on submit button
8. Unexpected error message shown.

The issue has the following business impact:
Due to this issue, users cannot record print status on payments.


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