Fusion Applications OTBI : Accessing OTBI folders results in hangs when usernames include 'accented' characters

(Doc ID 1921816.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Fusion Application Toolkit Cloud Service - Version 11.1.4.0.0 to 11.1.7.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

 When working to build an analysis in BI Answers and accessing a folder within a Subject Area there may be instances in which access to the folder appears to hang, with a'blinking' icon against the folder.

If the nqquery.log is reviewed at the point that the folder is accessed then there will be evidence of an authentication error during the connection attempt to the appropriate AnalyticsBroker component :

 

Cause

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