Why are some fields Swapped In the Live Help Chat Import File Received?

(Doc ID 1921896.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


Why, In the chat import pip files received, is data interchanged value between the columns 10 and 11 for some chats?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms