Is it Possible To Set Up Notification In The Agent Console To Display When The Agent Is Typing? (Doc ID 1922697.1)

Last updated on SEPTEMBER 12, 2014

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Is it possible to notify the customer that an agent is typing?
 

Solution

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