'Manage Action Items' Screen from Benefits Service Center Does Not Display Any Information (Doc ID 1924951.1)

Last updated on AUGUST 19, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.8.0.0 version, Manage Benefits

'Manage Action Items' screen from Benefits Service Center does not display any information

'Manage Action Items' screen from Benefits Service Center does not display any information, though there are pending action items. Instead, we see the message 'There are no current benefits enrollments', even though the person is enrolled in benefits.

Expected behavior:
We should be able to see the action items from 'Manage Action Items' screen.
 

Solution

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