Error On Map In Pop Up For Work Location In My Portrait (Doc ID 1926353.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle Fusion Workforce Directory Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Workforce Directory Management - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Workforce Directory Management

When attempting to view Work location in My Portrait in Navigator > My Portrait > users encounter an error.

Error

A map is currently unavailable. (ATK-2215019)
CAUSE: THE MAPPING SERVICE TO USE THE DISPLAYING THE MAP HAS NOT BEEN DEFINED.
Action Contact your help desk.



Steps To Reproduce
1. Navigator > My Portrait >
2. Select the red More button to pop up my managers details or my peers details.
3. Select the red More button.

Cause

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