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Dragging A Folder Into The Web Interface Does Not Result In The Folder Being Copied - Why? (Doc ID 1927254.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Content and Experience Cloud Service - Version and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.


If you drag a file over to the Documents Web Browser User Interface and drop it there, the file is copied into the Documents folder. However, if you drag a folder instead, you see the dragged icon change to Copy, but the folder is not copied when you drop it. Why is this?


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