Bulk Upload does not Change from Running Status When Log Shows Complete (Doc ID 1927484.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 12.0 to 2014 R1 [Release 12 to 2014]
Information in this document applies to any platform.

Symptoms

A CSV file that is uploaded to BigMachines, manually or through FTP, shows a 'Running' in the Upload Status indefinitely. When looking at the upload status, the log will state the job completed at some time, but no other jobs will have started because that upload shows 'Running'.

 

  Defect released in 2014 R2 - (Doc ID 1674718.1)

 

Cause

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