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Passport: Service Request Error "java.lang.NoClassDefFoundError" (Doc ID 1927785.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 11A and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 11A and later
Information in this document applies to any platform.


Users who were previously able to request passport service in Recruiting instead get a java "java.lang.NoClassDefFoundError" error.   The problem affects some but not others, or is intermittent. 

NOTE: This KM document applies only to users in Recruiting that get the error when requesting a service (e.g., background check, assessment, etc....).  This document does not apply to scenarios involving the same error and TCC. 



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