Passport: Service Request Error "java.lang.NoClassDefFoundError"
(Doc ID 1927785.1)
Last updated on AUGUST 26, 2019
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 11A and laterOracle Taleo Platform Cloud Service - Passport Framework - Version 11A and later
Information in this document applies to any platform.
Symptoms
Users who were previously able to request passport service in Recruiting instead get a java "java.lang.NoClassDefFoundError" error. The problem affects some but not others, or is intermittent.
NOTE: This KM document applies only to users in Recruiting that get the error when requesting a service (e.g., background check, assessment, etc....). This document does not apply to scenarios involving the same error and TCC.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |